Please read these terms carefully before using our services
By accessing or using ConversiaIQ's website at conversiaiq.com or any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms apply to all visitors, users, and clients of ConversiaIQ ("Company," "we," "us," or "our"). We reserve the right to update these Terms at any time, and your continued use of our services constitutes acceptance of any changes.
ConversiaIQ provides an AI-powered lead capture and SMS automation platform designed to help businesses capture, respond to, and qualify inbound leads — including after-hours missed calls. Our services include:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.
You must be at least 18 years of age and have the legal authority to enter into a binding agreement to use our services. By using ConversiaIQ, you represent and warrant that you meet these requirements. Our services are intended for business use only and are not directed to consumers for personal use.
To access certain features, you may be required to create an account. You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.
You agree to use ConversiaIQ's services only for lawful business purposes. You may not use our platform to:
By using ConversiaIQ's SMS services, you agree to comply with all applicable laws governing text message communications, including the Telephone Consumer Protection Act (TCPA) and applicable carrier guidelines. As a client, you are responsible for:
ConversiaIQ provides the technology platform and is not responsible for non-compliant use by clients. You assume full liability for your messaging practices.
ConversiaIQ's services are offered on a monthly subscription basis. By subscribing, you agree to:
We reserve the right to change our pricing with 30 days' written notice. Continued use of the service after a price change constitutes your acceptance of the new pricing.
You may cancel your subscription at any time by contacting us at [email protected]. Cancellations take effect at the end of the current billing period. We do not offer prorated refunds for partial months of service. Setup fees and onboarding costs are non-refundable once work has commenced.
All content, technology, branding, and materials associated with ConversiaIQ — including but not limited to our platform, software, logos, and documentation — are the exclusive property of ConversiaIQ and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our materials without prior written consent.
You retain ownership of any data, content, or materials you submit through our platform. By submitting content, you grant ConversiaIQ a limited license to use that content solely to provide and improve our services.
Both parties agree to keep confidential any proprietary or sensitive information shared in connection with the use of ConversiaIQ's services. This includes, but is not limited to, business data, customer lists, pricing information, and technical configurations. This obligation survives termination of your account.
ConversiaIQ's services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. We make no guarantees regarding specific results, lead volumes, or revenue outcomes from use of our platform.
To the maximum extent permitted by law, ConversiaIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or business opportunities — arising out of or related to your use of our services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claims arising under these Terms shall not exceed the total fees paid by you to ConversiaIQ in the three months preceding the claim.
You agree to indemnify, defend, and hold harmless ConversiaIQ and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of our services, your violation of these Terms, or your violation of any applicable law or third-party rights.
Our platform integrates with third-party services such as GoHighLevel, Twilio, and payment processors. Your use of these integrations is subject to their respective terms of service and privacy policies. ConversiaIQ is not responsible for the availability, accuracy, or practices of any third-party services.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under these Terms shall first be subject to good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Harris County, Texas, under the rules of the American Arbitration Association.
We reserve the right to update these Terms at any time. When we do, we will update the "Last Updated" date at the top of this page and notify active clients via email. Your continued use of our services after any changes constitutes your acceptance of the updated Terms.
If you have questions about these Terms of Service, please contact us: